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Training Service quality and customer’s satisfaction

BUSINESS training and e-learning

Especially for the large electronic company the corporate business training has passed in Vladivostok.  Project topic:  “Service quality and customer’s satisfaction”. 9 best coaches from different Russian cities were invented for corporate education.

Before the training LiCO created 5 E-Learning courses:

  • Basics of excellent service
  • Client’s situation understanding;
  • How to prove client’s expectations;
  • How to realize client’s expectations;
  • How to avoid conflicts.

corporate education in Russia

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