29-30.02.2015 Business training Effective customer service
29-30.02.2015 The corporate business training “Effective customer service” successfully held in Moscow.
Participant: household company.
|1.||Basic idea of a successful business communication and interaction.|
|2.||Customer satisfaction achievement.|
|4.||Different client’s types.|
|5.||Effective problem’s solution.|
|7.||Emotional conflicts management.|
|8.||Long-term cooperation development.|