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Training feedback on Successful Negotiating by Phone

Dear Messrs. LiCO,

1. Thank you for your excellent Successful Presenting workshop and training! We have polled our participants, and they seem to have really enjoyed it. The more inquisitive of them are asking if they can get that PowerPoint presentation we reviewed for mistakes at the workshop. Is that possible?

2. We feel we should consider taking your Successful Negotiating by Phone course as well. Our receptionists need it and, possibly, our customer support people who always deal with customers by phone, doing the type of thing we call “distance administration.”

Olga Smolenskaya,
Human Resources Manager

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