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23.10.14 Corporate business training Deal with clients

23.10.14 For the construction company’s managers the corporate business training successfully held.

Business course topic was “Effective deal with clients and difficult situations management”.

Coach: Oleg Sheglov. Place: Norilsk city.

Business Training Program:

  • Deal strategy.
  • Working structure.
  • Contact making. Trust and relationship.
  • Work evaluation by client.
  • Conflict map.
  • Argumentation influence.
  • Emotional stress decrease.
  • Solutions preparing.
  • Development plan.

Effective deal with clients and difficult situations management

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